Customer Service

Frequently Asked Questions

Questions about contacting us

  • Where are you located?
  • I'm in Florida. Can I pick up my order?
  • What are your hours?


Billing questions



Shipping questions

  • When will my order ship?
  • How long will it take to receive my order?
  • What shipping methods do you offer?
  • How will I know when my order has shipped?
  • Do I have to pay shipping on exchange items?


Return questions

  • What is your return policy?
  • Can I make an exchange?


Product questions

  • Do your suits come lined?
  • Do your suits come with padding?
  • Are your mesh suits see-through?
  • How do I properly care for my TeenyB swimsuit?
  • Will the pattern of the suit I ordered be exact to the one on the site?


Sizing questions

  • How do I get help choosing the proper size?
  • According to your sizing chart, I am between sizes. Should I go larger or smaller?
  • Is the Enhanced Cut Triangle Top larger than the Classic Triangle Top?




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